Last modification: April 2022
This privacy policy applies to this website www.bonavidaapartments.com.
Please read it carefully. It contains important information about the processing of your personal data and your rights under applicable law.
We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with possible legislative or jurisprudential changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
You declare that the information you provide us, now or in the future, is correct and truthful and you undertake to inform us of any changes to it. In case of providing personal data of third parties, you undertake to obtain the prior consent of those concerned and to inform them about the content of this policy.
In general, the fields marked as mandatory in our forms must be completed in order to process your requests.
1. Who is responsible for the processing of your data?
The person responsible for the processing of personal data collected on this website is:
- Owner: Bonavida Apartments - Solixent SL.
- TAX ID: B07140999
- Address: Avenida s'Albufera 23, Baleares - Spain.
- E-mail: reservas@bonavidaapartments.com
- Web site: https://bonavidaapartments.com
2. What will we process your data for and on what legal basis?
2.1 Management of the relationship with customers and users:
We process the data that our customers and users provide in their queries to meet their requests.
This treatment is necessary for the execution of the legal relationship with the users of the web or for the application of pre-contractual measures to their own request.
2.2 Account management:
We process the data that our users provide in the registration form on the website, as well as, those that you register in your profile, to create and manage your accounts and to give you access to the functionalities available to registered users.
These treatments are necessary for the application of pre-contractual measures at your request.
2.3 Management of accommodation and service reservations:
The data provided in the forms for booking accommodation or contracting services, will be processed for the management of such reservations and the provision of the requested services. The categories of data we process for these purposes are as follows:
- Identification data (name, surname and ID/passport) and contact data (address, email and telephone) of the reservation holder;
- Data of the reservation, voucher or service requested.
- Economic and transaction data.
The processing of this data is necessary for the provision of the requested services, the execution of the accommodation contract or for the application of pre-contractual measures at your own request.
The economic data and transactions of goods and services made on the web, will be processed for accounting and administrative management purposes and the fulfillment of our legal obligations in accounting and tax matters.
2.4 Sending of commercial communications and management of distribution lists:
We process the identification and contact data provided by our customers and people who sign up for our distribution lists to send them communications regarding our products and services.
These processing operations are based on the consent requested. Not giving your consent or withdrawing it does not condition the processing of your reservations or the provision of the contracted services. You can request your cancellation of the treatments for commercial purposes by sending an email to the following email address: reservas@bonavidaapartments.com
2.5 Administration and management of web security:
We process browsing data (IP addresses or logs) to administer and manage the security of the website and its restricted access areas.
This processing is based on our legitimate interest in ensuring the security of the website. This interest is expressly recognized by recital 49 of the GDPR. In weighing this interest against your rights and freedoms, it has been taken into account that this processing corresponds to general security practices and does not pose significant threats to data subjects.
2.6 Statistical and quality management purposes:
In order to evaluate and manage the quality of our services and products, we process identifying data and contact data provided by our customers in their requests or suggestions. We also perform statistics based on aggregated data obtained from transaction data and web browsing data, e.g. IP address, weblogs, pages visited or actions performed on the Web (+ info in our cookies policy).
These treatments are based on our legitimate interest to evaluate and manage the quality of our services and products. In weighing this interest against your rights and freedoms, it has been determined that the processing had a limited impact on the privacy of data subjects, corresponded to reasonable expectations of data subjects and did not pose significant threats.
3. To whom may we disclose your information?
Your data will only be communicated to third parties by legal obligation, with your consent or when your request implies such communication.
4. How long will we keep your data?
In general, we keep your data for the duration of your relationship with us and in any case for the periods provided for in the applicable legal provisions, for example, in accounting and tax matters, and for the time necessary to meet any liabilities arising from the processing. We will cancel your data when they are no longer necessary or relevant for the purposes for which they were collected. Access logs to restricted areas of the website will be deleted one month after their creation. The information related to navigation will be cancelled once the web connection is finished and the statistics have been carried out.
The data processed for commercial purposes will be kept in force as long as the cancellation is not requested.
5. What are your rights?
You have the right to obtain confirmation as to whether or not we are processing your personal data and, if so, to access it. You can also ask for your data to be rectified when they are inaccurate or to complete incomplete data, as well as request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Under certain circumstances, you may request that we restrict the processing of your data. In such a case, we will only process the data concerned for the formulation, exercise or defense of claims or for the protection of the rights of other persons. Under certain conditions and for reasons relating to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that override your interests or rights and freedoms, or for the formulation, exercise or defense of claims.
You may also, under certain conditions, request the portability of your data to be transferred to another data controller.
You may revoke your consent for certain purposes at any time, without affecting the lawfulness of the processing based on your consent prior to its withdrawal.
You also have the right to file a complaint with a data protection authority.
We inform you that the European Personal Data Protection Regulation also recognizes the right to data portability.
You also have the right to object to the adoption of automated individual decisions that produce legal effects on you or significantly affect you in a similar way, where this right is present in accordance with the provisions of Article 22 of Regulation (EU) 2016/679.
To exercise your rights, you must send us a request accompanied by a copy of your national identity card or other valid document that identifies you by mail or e-mail to the addresses indicated in the section Who is responsible for processing your data?
You may obtain more information about your rights and how to exercise them on the Spanish Data Protection Agency's website at www.aepd.es.
